At Appletree Purchase and Sales, we are committed to providing a seamless and efficient delivery experience for your purchases. Please review our delivery policy below to understand how we handle the delivery of products and services.

Delivery Methods: We offer various delivery methods depending on the type of product or service you've purchased. These methods may include standard shipping, express delivery, digital downloads, or other customised delivery options. The available delivery methods for each product or service will be specified during the checkout process.

Shipping Information: For physical products that require shipping, you will be asked to provide accurate shipping information during the checkout process. Please ensure that the shipping address is complete and correct. We are not responsible for delays or issues caused by incorrect shipping information.

Delivery Timeframes: The estimated delivery time for each product or service will be provided at the time of purchase. Please note that delivery times may vary depending on factors such as your location, shipping method, product availability, and other relevant circumstances. We make every effort to ensure prompt delivery and will keep you informed of any delays or changes to the delivery schedule.

Digital Downloads: For products or services that are delivered digitally, you will typically receive download instructions and access details via email or your account on our website. Please check your email and spam folder if necessary. If you encounter any issues with digital downloads, please contact our customer support team for assistance.

Tracking and Notifications: For shipped products, we may provide tracking information so you can monitor the status of your delivery. Additionally, we will send notifications or updates via email or other designated contact methods to keep you informed about the progress of your delivery.

Delivery Fees: Delivery fees, if applicable, will be clearly specified during the checkout process. These fees may vary based on the delivery method, location, and the type of product or service.

International Deliveries: For international deliveries, additional customs duties, taxes, or fees may apply depending on your country's regulations. These additional charges are the responsibility of the buyer, and we recommend checking with local authorities for specific information.

Partial Deliveries: In some cases, orders may be partially delivered due to product availability or other reasons. You will be informed if your order is being partially delivered, and the remaining items will be shipped as soon as they become available.

Lost or Damaged Deliveries: If your order is lost or arrives damaged, please contact our customer support team immediately. We will work to resolve the issue and provide a replacement or refund as appropriate.

Contact Information: For any questions or concerns related to your delivery or our delivery policy, please contact our customer support team using the following information:

• Email: enquiries@appletreepurchaseandsales.com
• Phone: 01892 506955

Thank you for choosing Appletree Purchase and Sales for your purchases. We strive to provide a positive and hassle-free delivery experience. We encourage you to review our delivery policy and product-specific information before making a purchase. This policy is subject to change, and the most up-to-date version will be available on our website.