At Appletree Purchase and Sales, we want to ensure that your shopping experience is as convenient and satisfactory as possible. We understand that there may be situations where you need to cancel an order, and we've established the following cancellation policy to assist you:

Cancellation Period: You have the right to cancel your order within 12 hours of placing it. This timeframe may vary depending on the specific product or service you've purchased. Please review the product description or contact our customer support team for details regarding the cancellation period.

Cancellation Process: To cancel an order, please follow these steps:

• Log in to your Appletree Purchase and Sales account.
• Go to your order history or order status page.
• Select the order you wish to cancel.
• Follow the on-screen instructions to complete the cancellation process.

Cancellation Fees: Orders canceled prior to shipping will not incur any cancellation fees. If you attempt to cancel an order outside the allowed timeframe, cancellation fees may apply. The amount of the fee may vary depending on the specific product or service.

Refunds: If you successfully cancel your order within the cancellation period, any payments you made will be refunded in accordance with our refund policy. Refunds may take a certain number of business days to reflect in your account, depending on your payment method and financial institution.

No-Return Items: Certain products or services, such as digital downloads, personalised items, or perishable goods, may not be eligible for cancellation and refunds. Please carefully review the product details and descriptions before making a purchase.

Modifications: If you need to modify your order, such as changing the quantity or shipping address, please contact our customer support team as soon as possible. We will do our best to accommodate your request.

Force Majeure: In the event of circumstances beyond your or our control, such as natural disasters, government restrictions, or other unforeseen events, we reserve the right to modify or cancel orders as necessary. We will make every effort to provide reasonable alternatives or refunds in such cases.

Contact Information: For any cancellation requests or inquiries, please contact our customer support team using the following information:

• Email: enquiries@appletreepurchaseandsales.com
• Phone: 01892 506955

We encourage you to carefully review the cancellation policy and product descriptions before making a purchase on Apple Tree Purchase and Sales. Please note that we reserve the right to amend this policy at any time, and the most current version will be available on our website.

Thank you for choosing Appletree Purchase and Sales. We value your business and are here to assist you with any questions or concerns you may have regarding your purchases.